Privacy Policy
Effective Date: 29 April 2025 Business Name: BOGANMOSWORLD PTY LTD Website: www.boganmo.com Contact: sales@boganmo.com 1. Introduction At BOGANMOSWORLD PTY LTD, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). By using our website and purchasing from our store, you consent to the collection, use, and disclosure of your personal information as outlined in this policy. 2. What Personal Information We Collect When you interact with our website, we may collect the following personal information: - Your name - Email address - Billing and shipping address - Payment details (processed securely via Shopify or third-party gateway) - Phone number (if provided) - Purchase history - IP address and browser information (for analytics and fraud prevention) We only collect this information when you: - Place an order - Subscribe to our newsletter - Contact us via email or form - Browse our site (via cookies) 3. Why We Collect It We collect your information to: - Fulfil and deliver your orders - Communicate with you about your purchase or inquiries - Send occasional marketing or updates (only if you opt in) - Improve our website and customer experience - Comply with legal obligations (e.g. tax records) 4. Disclosure of Your Information We do not sell or rent your personal information. We may share your data with: - Service providers (e.g. Shopify, payment processors, shipping couriers) to process and deliver your order - Government agencies where required by law (e.g. for fraud investigation) - Email marketing providers if you’ve opted in to receive updates All third parties are bound to protect your data under their own privacy and security policies. 5. Storage and Security Your personal information is stored securely through Shopify’s protected servers and compliant systems. Payment data is encrypted and handled securely via Shopify Payments or your selected gateway (e.g. PayPal, Apple Pay). While we take reasonable steps to protect your data, no method of transmission online is 100% secure. You acknowledge this risk when using the site. 6. Your Rights Under Australian Law You have the right to: - Access your personal information - Correct any incorrect or outdated information - Withdraw consent for marketing - File a complaint if you believe your privacy has been breached To request access or make a correction, email us at sales@boganmo.com. 7. Cookies and Analytics Our site uses cookies to enhance your shopping experience, analyse website traffic, and offer personalised content. You can disable cookies through your browser settings, but it may affect site functionality. 8. Marketing Communications You’ll only receive marketing if you opt in. You can unsubscribe anytime using the link in the email or by contacting us directly. 9. Changes to This Policy We may update this Privacy Policy to reflect changes in law or site operations. All updates will be posted here with an updated effective date. 10. Contact Us For questions or complaints about this Privacy Policy or how we handle your data, contact: Email: sales@boganmo.com Mail: Melbourne, VIC, Australia
Refund Policy
We comply with Australian Consumer Law, which means you're entitled to a refund or replacement if your item is: - Faulty or damaged on arrival - Significantly different from the description Change of mind? Unfortunately, we do not offer refunds for change of mind, as this is a print-based product. Please check all product info before purchase. To request a return or refund: Email us at sales@boganmo.com within 14 days of delivery with photos and your order number.
Shipping Policy
- Processing Time: Orders are typically processed within 1–3 business days. - Shipping: We currently ship Australia-wide. Delivery times vary by location but generally range from 3–7 business days. - Shipping Fees: Flat-rate shipping applies, calculated at checkout. Free shipping on orders over $60 (AUS only). - Tracking: All orders are shipped with tracking info. You’ll receive an email once it’s on the road.
Terms of Service
By shopping at BOGANMOSWORLD PTY LTD, you agree to the following terms and conditions: 1. Use of This Site You agree not to use this website or its content for any unlawful purpose, to solicit others to perform illegal acts, or to infringe upon our intellectual property rights. 2. Product Availability All items listed are subject to availability. In rare cases where we can’t fulfil an order, we will notify you promptly and issue a full refund. 3. Intellectual Property All content on this site — including the book, images, logos, and text — is the intellectual property of Bogan Mo and may not be reproduced or used without permission. 4. Limitation of Liability We are not responsible for delays in shipping once your parcel has left our warehouse. Nor are we liable for indirect losses or damages arising from your use of this site or product. 5. Governing Law All purchases are governed by the laws of Victoria, Australia. Any disputes shall be resolved in accordance with Australian consumer protection laws. 6. Changes to Terms We reserve the right to update our policies and terms at any time. Changes will be posted on this page with an updated date at the top.